We at Devon Lodge Retirement Home offer a long and happy retirement to all who stay with us. The home is just that, a home to feel both comfortable, safe and well cared for, whilst retaining your independence and right to choose.

Nestled in Woburn Sands, our peaceful home aims to provides a warm and personal service for discerning individuals. Our guests have always had high expectations and standards and see no reason for these to alter as their lifestyle changes.

Company
Devon Lodge is owned by Amberley Healthcare, the Directors are Mrs Zoë Hutchins who has over twenty years experience in the provision of care for the elderly and Mr Miles Hutchins who has an extensive background in a business environment. Amberley Healthcare is comitted to providing high quality care both in terms of physical environment and in its holistic approach to care for the individual. Visit www.safequarter.co.uk to see the homes in our sister company.

The Manager
Our home is managed by Elizabeth Fellows, an experienced Manager who has worked with older people since 1989. Elizabeth has the Registered Managers Award and the A1 Assessors Award and also practices a hands-on approach to managing the home.

Elizabeth is always available to meet with you and you will be invited to join the residents meetings. You will always be welcome to meet with her at any time and she will always be available to discuss any problems or concerns you might have or perhaps just for a chat. You will see her in the house every day when she will meet with you and the other residents for coffee.

Staff
We know the best care is achieved by a continuous commitment to training for all grades of staff. Hence we offer progressive training for all staff up to NVQ level. Additionally, the company integrate all avenues of training, from statutory training such as moving and handling to more specialised courses such as palliative and dementia care.

Client profile
Devon Lodge can accommodate 26 people. We offer short breaks, convalescence, long term and day care for people of retirement age and above. We are able to provide full personal care. Most nursing needs can be met by Community nurses who visit Devon Lodge as required. In this way we aim to avoid the need for residents to move from the home, if their care needs change.

During a resident's stay at Devon Lodge, staff actively encourage and promote the residents to maintain contact with their relatives, friends and advocates. There are currently two quiet lounges and two conservatories to entertain visitors should a resident prefer not to use their room. There are no restrictions on visiting hours at the care home.

Suggestions and complaints
Residents at Devon Lodge are actively encouraged to participate in the resident's meetings where they can voice their opinions on a generalised basis. Questionnaires are used to help improve the quality of care and service they receive from the Home. Our complaints procedure allows more serious concerns to be dealt with immediately by management, in complete confidence.

Philosophy
Most importantly, Devon Lodge places great emphasis on maintaining the privacy and dignity of its residents. Each resident has a right to respect and confidentiality in personal, medical, social or legal matters. We pride ourselves in providing the highest standards of care and hope each resident who enters Devon Lodge will come to regard it as Home.

Accreditation
Devon Lodge has consistently achieved the 5 Star Excellent Award For Food Hygiene and was previously awarded the 3 star excellent rating from the CSCI. You can find the full report on the CQC website: www.cqc.org.uk

 

 

 

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